Refund Policy – Canax Seeds

At Canax Seeds, we take pride in offering high-quality cannabis seeds and strive to provide the best customer experience. Please read our refund policy carefully before placing an order.

1. General Policy

All sales of cannabis seeds are final. Due to the nature of our products, we do not offer refunds or exchanges once an order has been confirmed.

2. Damaged or Defective Seeds

If your order arrives and the seeds are damaged, defective, or missing, please contact us within 7 days of receiving your package:

We will review your case and may provide:

  • Replacement seeds

  • Partial credit toward a future order

3. Lost or Stolen Packages

Once a package leaves our facility, it is the responsibility of the customer to ensure safe delivery. If your order is lost or stolen:

  • Contact us immediately with your tracking information.

  • We will work with the shipping provider to investigate, but refunds cannot be guaranteed.

4. Order Errors by Customer

Please double-check your order before submitting. Mistakes such as selecting the wrong strain, quantity, or shipping address are the responsibility of the customer, and we cannot issue refunds for these errors.

5. How to Request Assistance

For any questions about your order or to report issues, please contact our support team:

6. Disclaimer

By purchasing from Canax Seeds, you acknowledge that you understand our refund policy and agree to its terms.